Collaboration in the conference room via an AV system is becoming increasingly more popular as technology improves. The importance of quality audio and video are so very important in efficient and effective collaboration. However, there is nothing more frustrating than not being able to clearly discern who is speaking or what they are saying on the other end of the line. In fact, according to Michael Frendo, Polycom’s Executive Vice President of Worldwide Engineering, audio is so important to collaboration that video should not be incorporated if it’s not quality as well. Read his take on how Bad Video is Worse than no Video at all.