Planar recently announced their new Planar EverCare Lifetime Limited Warranty to be included with their Planar TVF Series and Planar TVF Complete LED video walls that are deployed in North America. The Planar TVF Series is a family of fine pitch LED video wall displays available in 0.9, 1.2, 1.5, 1.8 and 2.5 millimeter pixel pitches. The Planar TVF Series offers front serviceability and a creative stackable design that eliminates cabinet-to-cabinet cabling and reduces the complexity of installation and vertical alignment.
Planar EverCare offers Planar TVF Series and Planar TVF Complete LED video wall customers in North America the following:
- Lifetime Protection: Coverage for as long as the customer owns the product
- Total Product Coverage: Coverage of the entire product from controller to sub-pixel, including every component in between
- Local Support and Maintenance: Repair or replacement in the U.S. of any component
- Uninterrupted Assistance: Access to 24×7 phone support
- Accelerated Replacement: Advance replacement of certain critical components
- Opportunity for Enhancement: May be augmented by optional Planar scheduled or on-demand, on-site service programs
The launch of the EverCare Lifetime Limited Warranty follows the March release of the Planar EverNew Managed Service Program—a multi-year leasing program for Planar display solutions in the United States and Canada. With EverNew, customers can lease Planar displays at a fixed monthly cost thereby avoiding a large capital outlay all at one time.
The marriage of these two offerings allows customers to commit to purchases with more confidence both financially and service-wise. The Planar EverCare Lifetime Limited Warranty is available for orders shipped after October 1, 2020.